Privacy Policy
Your privacy is important to us
Last Updated: January 2025
Introduction
AlphaSignal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your data.
Information We Collect
Account Information
When you create an account, we collect:
- Username and email address
- Password (stored securely using industry-standard hashing)
- Profile information you choose to provide
Usage Data
We automatically collect information about how you use our platform:
- Pages visited and features accessed
- Analysis requests and search queries
- Time and date of access
- Browser type and device information
- IP address (for security and analytics purposes)
Portfolio Data
If you choose to use portfolio features, we may store:
- Symbols and positions you track
- Analysis preferences and settings
- Saved reports and custom configurations
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your analysis requests and generate reports
- Authenticate your identity and secure your account
- Send you important updates about the platform (if you opt in)
- Monitor and analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our terms of service
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure password hashing and authentication
- Regular security assessments and updates
- Access controls and monitoring
- Secure hosting infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and associated data
- Opt-Out: Unsubscribe from marketing communications (if applicable)
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist with security. You can control cookies through your browser settings, though disabling cookies may affect some functionality of the platform.
Children's Privacy
Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@alphasignal.com
Subject: Privacy Policy Inquiry
We will respond to your inquiry within a reasonable timeframe.